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Terms and Conditions

Terms and conditions

  1. This website is operated and maintained by The Royal College of Surgeons of England. These are the general terms of use on which you may make use of this website whether as a guest or a registered user.
  2. We use our reasonable efforts to ensure the information on our web pages is accurate and up to date. We make no representation, nor give any warranty, about the accuracy or effectiveness of any research finding or surgical or medical procedure or facts contained in any research paper or otherwise displayed or depicted on this site. You must make your own assessment of the potential effectiveness of any such information. We, to the maximum extent permitted by law, disclaim all liability for any injury to any person incurred as a consequence of any information displayed on this website. We shall not therefore be liable for any direct, indirect, special, consequential or economic damage, whether in contract, in tort, or otherwise, arising out of the use of this website or the reliance on any of the information displayed on it.
  3. This website contains material copyright and other intellectual property rights in which we own or which appear on the website with the consent of the relevant copyright owner. These materials are made available for you to browse. You agree that the material downloaded or otherwise accessed through the use of our web pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of any such damage. You are entitled to download them to a Personal Computer for use and for making a copy for personal use or study only. No commercial use may be made of any of this material without our express written permission. In particular, you are not permitted to view, download, modify, copy, distribute, transmit, store, reproduce or otherwise use, publish, licence, transfer or sell any derivative works (in whatever form) using any information obtained from this website other than for personal or non-commercial use.
  4. No licence is granted to any user to the College's "Eagle" trademark, logo or the College's name without our express written permission.
  5. Links to other websites are made by us with the permission of the relevant site owners. We do not accept any liability or responsibility for the content or use made of any other linked site. If you wish to create a link to our website you must first obtain our permission.
  6. These terms of use are governed by the Laws of England and the English Courts shall have exclusive jurisdiction over any dispute arising out of any of these terms and conditions or use of our website.
  7. The entire contents of these web pages remain our property and are copyright with all rights reserved.
  8. By using this website, you indicate that you accept these terms of use and that you agree to abide by them.

Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may access and use our website.Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our general terms of use.

Accessing our site

We reserve the right to withdraw or amend any service we provide on our website without notice.

We restrict access to some parts of our website to Fellows and Members and other groups of Registered Users. If you are provided with a user identification code, password or any other piece of information as part of our security procedures or given access to any information via the restricted part of our site, you must treat such information as confidential, and must not disclose it to any third party. We have the right to disable any user identification code, password or access to the restricted parts of the site, if the user in question has failed to comply with any of the provisions of these terms of use.

Prohibited uses

You may use our site only for lawful purposes and in accordance with this policy. You may not use our site:

  • in any way that breaches any applicable laws or regulations
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or intention
  • to post messages aimed at vulnerable persons or a person under 14 years of age
  • for the purpose of harming or attempting to harm any other person in any way
  • to transmit, or procure the sending of, any commercial messages, advertising or promotional material or any other form of similar solicitation (spam).
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • ·not to reproduce, modify, publish, link to or exploit (for any commercial purpose) any content appearing on our sites in contravention of our general terms of use
  • ·not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any equipment or network on which our site is stored;
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party.

Suspension and termination

Failure to comply with this acceptable use policy constitutes a breach of these terms of use. We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When such a breach of this policy has occurred, we may take such action as we deem appropriate including, but not limited to, any of the following:

  • Immediate, temporary or permanent withdrawal of your right to use our site
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site without notice
  • Issue of a warning to you
  • Taking legal action against you
  • Reporting the issue to the police or law enforcement authority if we reasonably feel this is necessary

To the maximum extent legally permitted, we exclude liability for any actions we take in response to breaches of this acceptable use policy.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You should visit this page regularly to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be subject to modification or supplemented by other terms or notices published elsewhere on our site.

Privacy Policy and Cookies Statement

This privacy policy only covers the website of The Royal College of Surgeons of England at www.rcseng.ac.uk. Links within this site to websites of other organisations are not covered by this policy.

Your consent

We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Personal data is any information that relates to you from which you can be identified by us.

Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement.

How do we collect personal information about you and how is it used?

  • You may provide personal information when contacting or communicating with us, and we may keep a record of that correspondence
  • You may use our services and give your name and e-mail address to make a comment about our services or website.
  • We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using "cookies".
  • It may be that some of the personal information you give us (for example, about your health and age) is sensitive personal data within the meaning of the Data Protection Act 1998. Such information ("sensitive information") will only be disclosed with your express consent.
  • It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • We may use personal information collected about you to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.
  • We may use personal information collected about you to let you know about functions on our website or changes to our terms and conditions of use.
  • Personal data provided to us by third parties in accordance with the law.

Security

All information you provide to us is stored on secure servers in the European Union. Any payment transactions will be encrypted using SSL technology and any credit, debit card or payment details you submit online will be processed and held by our third party payment processor, Barclaycard. We do not hold credit or debit card data ourselves.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do what we reasonably can to protect your personal data and we have had this website security tested by a third party, we cannot guarantee the security of your data transmitted to our site and any such transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to protect your personal data against unauthorised or unlawful access or accidental loss, destruction or damage.

Uses made of the information

We use personal data held about you in the following ways

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us (for example, our newsletters) or which we feel may be of interest to you. This may be by post, email or other electronic means where you have expressly consented to be contacted for such purposes, or if you have purchased goods or services from us previously, we may contact you with information about similar goods or services that may be of interest.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to any service we have contracted to provide you with.

We will not pass your information on to third parties other than our contractors, suppliers or agents who we use to provide services that you have requested or who help us provide those services. We do not sell or rent your personal data to third parties and shall only permit selected third parties to use your data, if you have consented to this either through this privacy policy or by other means.

If you do not want us to pass your personal data on in this way, please let us know.

IP addresses

We may sometimes collect information about the computer or device you use to access our sites, including where available your IP address, operating system and browser type, for system administration.

Traffic data

We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you or any individual personally.

Disclosure policy

We may disclose your personal information to third parties:

  • In the event that our organisation merges, transfers its assets or is acquired in which case your personal data may be one of the merged, transferred or acquired assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to establish, defend or enforce our legal rights or to protect the rights, property, or safety of The Royal College of Surgeons of England, our customers or others with whom we interact. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction or the police or regulatory authorities.

How do we protect your information, and what are your rights?

We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your enquiry further.

Under the Data Protection Act, you have certain rights such as the right to ask us to stop using your personal data to send you marketing or fundraising materials. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by mail or e-mail.

Our site may, from time to time, contain links to other, third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or how your data is used by these third parties. Please check the relevant policies before you submit any personal data to these websites.

Use of cookies

On our site, we sometimes place small data files on your computer. These small files are known as 'cookies'.

They improve the performance of our site by:

  • Use the website on all modern standard compliant browsers and devices, including mobile and tablet devices
  • Use common screen reader software to access the website
  • Use a keyboard or other assistive technology to enable full navigation of the site
  • Magnify pages and resize text within reasonable limits

Our website also uses cookies to identify users who have logged into the website. This enables the site to recognise what level of access is allowed for each section, and what content should be displayed.

Name Purpose
_ac Stores an authentication token, used to recognise a user has logged into the website
       

Our website also makes use of the Google Analytics service to record anonymous information about visitors to the website. This information is used to gauge the effectiveness of the content, layout and navigation.

Name Purpose
Cookies beginning with _utm
Identifying anonymous information about a website visitor by Google Analytics. This includes the pages visited and information about the web browser. Also see the Google Privacy Policy
       

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and you should check this page to make sure that you have seen the latest version.

Compliance information

Data protection

We need to collect and use certain types of information about people with whom we deal with in order to operate. These include current, past and prospective employees, suppliers, fellows, members, clients and customers, and others with whom it communicates. This personal information must be dealt with properly however it is collected, recorded and used – whether on paper, on a computer, or recorded on other material – and there are safeguards to ensure this in the Data Protection Act 1998.

We regard the lawful and correct treatment of personal information by us as very important to successful operations, and to maintaining confidence between those with whom we deal with and ourselves. We ensure that our organisation treats personal information lawfully and correctly.

To this end we fully endorse and adhere to the principles of data protection, as enumerated in the Data Protection Act 1998.

Specifically, the principles require that personal information:

  • shall be processed fairly and lawfully and, in particular, shall not be processed unless specific conditions are met
  • shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes
  • shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed
  • shall be accurate and, where necessary, kept up to date
  • shall not be kept for longer than is necessary for that purpose or those purposes
  • shall be processed in accordance with the rights of data subjects under the Act
  • appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data

Therefore, we will, through appropriate management and strict application of criteria and controls:

  • observe fully conditions regarding the fair collection and use of information
  • meet its legal obligations to specify the purposes for which information is used
  • collect and process appropriate information, and only to the extent that is needed to fulfil operational needs or to comply with the legal requirements
  • ensure the quality of information used
  • apply strict checks to determine the length of time information is held
  • ensure that the rights of people about whom information is held, are able to be fully exercised under the Act. (These include the right to be informed that processing is being undertaken, the right of access to one’s personal information, the right to prevent processing in certain circumstances and the right to correct, rectify, block or erase information which is regarded as wrong information)
  • take appropriate technical and organisational security measures to safeguard personal information

In addition, we will ensure that:

  • there is someone with specific responsibility for data protection in the organisation. (Currently, the nominated person is Judith Mitchell)
  • everyone managing and handling personal information understands that they are contractually responsible for following good data protection practice
  • everyone managing and handling personal information is appropriately trained to do so
  • everyone managing and handling personal information is appropriately supervised
  • anybody wanting to make enquiries about handling personal information knows what to do
  • queries about handling personal information are promptly and courteously dealt with
  • methods of handling personal information are clearly described
  • a regular review and audit is made of the way personal information is managed
  • methods of handling personal information is regularly assessed and evaluated
  • performance with handling personal information is regularly assessed and evaluated

Equality and diversity

We have responsibilities under the UK’s Equality Act (2010) and European equality legislation to act without discrimination in all our practices and arrangements. We operate as an employer, as a trainer, an authorising body and examiner for surgeons and provide other services for members and the general public.

The legislation acts as a backcloth to our desire to encourage a wider diversity of people to work as surgeons and to become members of the College.

We are committed to ensure equality of opportunity and to promote diversity for all existing and potential staff, affiliates, members, fellows, Council members, contractors and visitors in accordance with the relevant statutory requirements.

To do this we seek to:

  • operate practices which promote equal opportunities in employment, training and service delivery
  • promote the development of a workplace environment free of harassment and discrimination
  • ensure that all students, contractors and visitors are treated fairly, free of harassment and discrimination
  • raise awareness of equality and diversity issues and promote best practice throughout the College
  • monitor our practices and arrangements in order to develop an inclusive equality and diversity strategy with action plans.

Accessibility

This site uses the Sitecore 8.1 Content Management System and has been designed to be completely accessible and usable, working in accordance with the Web Content Accessibility Guidelines (WCAG v2.0) 'AA' standards produced by the Worldwide Web Consortium (W3C).

In using this website you should be able to:

Accessibility statement

We have undertaken to use our knowledge and understanding of the ways in which different people access the Internet, to develop a website that is clear and simple for everybody to use. Much of our patient-facing content has been written by clinicians and checked by the Plain English Campaign and by our Patient Liaison Group.

Access keys

Access keys are another navigation device enabling you to get around this website using your keyboard.

Available access keys:

This site uses a setup that closely matches most international recommendations on access keys. These are:

  • 1 — Home Page
  • 2 — Skip to content
  • 3 — Site Map
  • 4 — Search field focus
  • 5 — Advanced Search
  • 6 — Site navigation tree
  • 9 — Contact information
  • 0 — Access Key details

Validation

We have used the latest stable versions of HTML, XHTML and CSS that conforms to specifications, laid out by W3C because we believe that usability and accessibility have the same solid foundation. If anything on this website does not validate correctly, please contact the digital team.

We have also endeavoured to achieve AA accessibility as measured against version 2.0 of the WCAG. We are aware however, that a number of the checkpoints of the WCAG are subjective — and although we are sure that we have met them squarely, there may be instances where interpretation may vary. Where we cannot meet the standard, we will always provide an alternative, such as captioning videos, and describing content provided as images.

Some third party feeds or tools cannot be guaranteed to be entirely accessible (such as social media feeds).

Feedback

If you have any questions or comments, please contact the Head of Digital, The Royal College of Surgeons of England, 35-43 Lincoln’s Inn Fields, WC2A 3PE, or email digital@rcseng.ac.uk

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