We have upgraded our database and finance system
08 Sep 2025
We are pleased to announce we have moved to a new database and finance system. Our new systems will, over time, deliver better services for you. Financial transactions will be faster, it will become easier to manage your data, and we will be able to make your interaction with the College more tailored to your career stage.
Most services are now functioning as usual with the following exceptions (see further details below):
- Membership subscription payments
- Advanced Trauma Life Support course bookings
- Course certificates
- E-learning
- Exam results
- Women in Surgery network registration
Report an issue
If anything is not appearing as usual, please first clear your cache for this website and try again.
Please get in touch with us at digital@rcseng.ac.uk if something is not working, other than the services listed below, and we will aim to respond by the next working day.
To contact a specific area of the College such as the Exams or Learning team, please see our contact page.
How does this affect my account and My Account area?
Your account data has been transferred to our new system, including your existing login details. We have updated the way that you log in to our website but you should be able to log in as usual with your email address or contact ID (membership) number, and your password. If you need to reset your password, follow the 'forgotten password' link.
You can no longer see your upcoming courses and exams in the My Account area – please find this information on the booking page for the relevant course or exam.
Membership subscription payments
Membership subscription payments are currently paused. For any urgent questions about your membership subscription, please contact the team at membership@rcseng.ac.uk.
Advanced Trauma Life Support course bookings
Bookings for the Advanced Trauma Life Support courses are currently unavailable and will be reopened as soon as possible. Please keep an eye on this page for updates.
Course certificates
Course certificates in the My Account area are currently unavailable. If you urgently need to access a certificate from a course you have completed, please contact:
Email: education@rcseng.ac.uk
Phone: 020 7869 6300
E-learning
Our Virtual Learning Environment (VLE) remains temporarily offline and will be back as soon as possible. Please keep an eye on this page for updates. For any concerns or questions please contact the team on:
Email: education@rcseng.ac.uk
Phone: 020 7869 6300
Exam certificates
Exam certificates and results in the My Account area are currently unavailable. Exam results will be emailed directly to candidates as usual. To access past exam results, please check your email inbox. For other requests, please email surgicalexams@rcseng.ac.uk or dentalexams@rcseng.ac.uk.
Women in Surgery network registration
Registration for the Women in Surgery (WinS) network is currently unavailable and will be back as soon as possible.